9bbd Support and Contact Information

Press Inbox

A separate contact for the media team; usually a quick response when sent between 10am and 6pm

Bangladesh journalists often want Dhaka-based updates, so clear topics make work easier

Question Type

Reviews, interviews, screenshots or brand information all in one message, so the 9bbd help team can quickly triage

If you want a press note, start with the word Media

Response Time

For general media questions, we try to respond within 1 business day; if urgent, write quickly in the subject line

This may allow the support team to prioritize

Press Kit

Logo, colors and small brand notes together; 2 minutes to add information to a new article

Brand Asset

Banner and logo separate versions available; keeping sizes in report images is easy

Executive Bio

Who sees what is written is kept short to help interview prep

App Issue

If the 9bbd app won't open, re-check the APK; many Android users grant permission on first install

Tell which screen your phone is stuck on

Account Help

If you have trouble logging into 9bbd, send a screenshot; many users in Dhaka and Chittagong quickly verify with linked accounts like bKash, Nagad or Rocket

If no address provided, the response may be delayed

1. Subject

Choose one subject: press, app, or account; a short headline helps things move quickly

2. Add Information

Your name, city and required screenshots; if missing, write them

3. View Answer

The support team responds after reading the message; typical questions get a response within 1 business day

Answered within 1 day of sending press questions; sending screenshots speeds things up, and the term 9bbd support is really correct

Rifat, a journalist, has been using since 2026

I just fixed app issues by visiting the 9bbd contact page; from Dhaka, checking with bKash has been very convenient

Sabina, a regular user, has been using since 2025

How does 9bbd handle press requests?

Media, App, and Account are separated into different lines based on the message subject

What to write to get a faster answer?

Write a short title, reason for work and necessary links; give the main point in 2 lines

Is support available in Bengali?

Yes, Bengali text is much more helpful for Bangladesh users, and Dhaka-based questions are easier to understand